Complif's AI chat is a conversational tool built into the platform that lets you interact with your operational data in natural language, with no technical knowledge or manual query building required. Instead of navigating between different screens or exporting data to process it elsewhere, users can ask a question directly and get an answer, a report, or a chart in seconds.

It is designed to support the day-to-day work of compliance and operations teams: answering questions about the available information, generating downloadable reports, and producing visualizations, always within the scope of what each user can already see and do on the platform.

Unlike a generic AI assistant, Complif's chat has an in-depth understanding of the platform's data model: what information exists, how it is structured, and how its different entities relate to one another. This knowledge is not improvised: it is based on tested explanations of each Complif dataset and its organization, validated so that answers are accurate and consistent.

Thanks to this, the assistant understands the compliance context and can translate a business question into the right query over the operation's real data. The result is relevant, precise answers for a compliance analyst's work, obtained quickly and without needing to know the platform's internal structure.

The assistant answers questions in natural language about the information available to the user. It lets you ask about the status of the operation, look up specific data, or request summaries, and returns an answer written from the platform's information.

From a query, the assistant can generate structured reports and make them available to download in XLSX format. This makes it easy to continue the analysis in a spreadsheet or share the information with other teams.

The assistant can also produce visualizations from the information queried and offer them for download as an image in PNG format, ready to be included in presentations or reports.

Information is processed entirely within Complif's cloud on AWS and does not leave that environment. The chat uses AI models that run within that same cloud, so the information stays within the same security perimeter as the rest of the platform. Nor is information shared with third parties for purposes unrelated to operating the service.

Customer data is not used to train language models. The models are used solely to answer queries and generate the requested results in each session, without incorporating the information into any training process.

The chat operates with the same permissions as the user who is using it. This means the chat can only access the information and perform the actions that user is already allowed to on the platform, without expanding or modifying existing access levels. Access control is inherited from the users-and-roles configuration that each client already manages in Complif.